What to Do When Divi Fails to Save Your Changes

Using Divi’s Visual Builder to craft a stunning website is usually a smooth process. But occasionally, you might encounter an annoying problem: your changes won’t save. This issue can disrupt your workflow and cause unnecessary stress. Fortunately, there are practical solutions to get Divi working properly again. In this blog, we’ll provide actionable steps to resolve it.

1. Clear Your Browser Cache

Cached files may prevent the changes from appearing or being saved.

• Clear your browser’s cache and cookies.
• Try using a different browser or opening your site in incognito mode to rule out browser-related issues.

2. Increase PHP Limits on Your Server

Your hosting server may need higher memory or timeout limits for Divi to save changes effectively.

• Contact your hosting provider to adjust the following PHP settings:
  • memory_limit to at least 256M.
  • max_execution_time to 300 seconds.
  • upload_max_filesize and post_max_size to at least 64M.

Alternatively, update these settings in your .htaccess or php.ini file if you have access.

3. Disable Conflicting Plugins

Conflicts between Divi and third-party plugins are common culprits.

• Deactivate all plugins except Divi.
• Test whether the saving issue persists.
• Reactivate plugins one by one to identify the problematic plugin.

4. Update Divi and WordPress

Always keep your software up to date:

• Update Divi to the latest version from your Elegant Themes account.
• Ensure WordPress is running the latest stable version.

Outdated software often contains bugs or compatibility issues that updates are designed to fix.

5.Check File Permissions

Ensure your server has the correct file permissions:

• Folders should have permissions set to 755.
• Files should have permissions set to 644.

Incorrect permissions may prevent Divi from saving changes. You can adjust these through your hosting control panel or an FTP client.

6. Clear Divi’s Static CSS Cache

Divi uses a static CSS file generation system that can cause saving problems.

• Go to Divi > Theme Options > Builder and click Clear under the “Static CSS File Generation” section.

This forces Divi to regenerate its cache, resolving issues related to stale CSS files.

7. Check for Script Errors

JavaScript errors in the browser console can disrupt Divi’s functionality.

• Open the developer tools in your browser (usually F12 or right-click > Inspect).
• Look for red error messages in the Console tab.
• If errors are related to Divi, report them to Elegant Themes support.

8.Enable Safe Mode

Divi’s Safe Mode disables third-party plugins and custom code temporarily, allowing you to test for conflicts.

• Go to Divi > Support Center and enable Safe Mode.
• Test saving changes.

If Safe Mode resolves the issue, a plugin or custom code is causing the conflict.

Conclusion:

When Divi fails to save changes, it’s usually due to caching, server settings, or conflicts. By following the steps outlined above, you can quickly diagnose and resolve the issue, ensuring a smoother design process moving forward. Contact us to get more information about it.